Privacy Policy - Puzzld

Effective Date: 09/06/2026

Thank you for using Puzzld ("the App").

Puzzld is a mobile puzzle and brain-training application designed to provide users with an engaging puzzle-solving experience. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

Account and Usage Information

When you use Puzzld, we may collect and store:

- Anonymous user identifiers
- Puzzle completion data
- Streak and progress information
- Gameplay statistics
- App usage information
- Device and app performance information

If account sign-in features are added in the future, such as Google Sign-In or Apple Sign-In, we may also collect basic account information provided through those services.

Analytics Information

Puzzld uses analytics services to help us understand how users interact with the App.

Examples of analytics information may include:

- App opens
- Puzzle starts and completions
- Session duration
- Feature usage
- Crash reports
- Device information
- General location information derived from IP address

This information helps us improve the App and user experience.

Advertising Information

Puzzld uses advertising services to display ads and reward users for viewing certain advertisements.

Advertising partners may collect information including:

- Device identifiers
- Advertising identifiers
- App interactions
- Ad performance data

This information may be used to provide relevant advertising and measure advertising effectiveness.

Third-Party Services

Puzzld may use third-party services including:

- Firebase Authentication
- Firebase Firestore
- Firebase Analytics
- Google AdMob

These services may collect, process, and store information according to their own privacy policies.

How We Use Information

We use information collected through Puzzld to:

- Operate and maintain the App
- Save user progress and streaks
- Provide gameplay features
- Analyze usage patterns
- Improve performance and stability
- Detect and prevent abuse
- Deliver advertisements
- Measure advertising effectiveness
- Respond to user support requests

Data Storage

User progress, statistics, and account information may be stored using secure cloud services.

We take reasonable measures to protect information from unauthorized access, disclosure, or misuse.

Children's Privacy

Puzzld is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that personal information from a child under 13 has been collected, we will take reasonable steps to remove it.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

- Access to information we hold about you
- Correction of inaccurate information
- Deletion of your information
- Restriction of certain processing activities

To exercise these rights, please contact us using the contact information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted within the App or through an updated Privacy Policy document. Continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or the App's data practices, please contact Puzzld via Instagram: puzzld_aus

Consent

By using Puzzld, you consent to the collection and use of information as described in this Privacy Policy.